What we collect
What we do with your information
The information we gather is used in-house to help us create a better and more effective shopping experience for our customers. Understanding typical navigational patterns helps us improve website flow and efficiency.
When you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
Privacy and Security
iBrowz Zone & Nail Bar Traditional Esthetic & Salon Services uses the latest encryption technologies to keep your personal information safe. Your private ordering information – including your credit card number – is encrypted using several keys for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system (256 bit SSL encryption), and the numbers are unreadable to anyone trying to access the site remotely. The credit card information necessary to authorize an account is not stored by our systems and is only in use long enough to complete the associated transaction. The last four(4) digits of the credit card number are stored with transaction information for identification purposes. We have implemented the requisite physical, electronic, and managerial processes to prevent unauthorized access, and maintain data security.
Updating or Changing Contact Preferences
If you prefer not to receive information from us, please let us know by contacting us via email or phone. Our email address is email@example.com and our phone number is 905-274-6666.
You may contact us at any time to update the information we have about you.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
Gift cards usually arrive in 3 – 7 business days for those that request shipping or will be available within 24 hours at our location after purchase online. Please note that there will be a $3.50 fee added to your purchase for shipping and handling.
iBrowz Zone & Nail Bar Traditional Esthetic & Salon Services and gift card policy complies with current Mississauga city law. Lost and stolen cards are not replaceable. iBrowz Zone & Nail Bar Traditional Esthetic & Salon Services gift cards do not expire. iBrowz Zone & Nail Bar Traditional Esthetic & Salon Services gift cards are honored for dollar value only.
Return Policy for Products
iBrowz Zone & Nail Bar does not allow returns or exchanges on any opened, unsealed, or used products unless you have experienced an allergic reaction. (Please see Allergic Reaction section below).
We will exchange or refund a product if it has not been opened, damaged or used. All returned items must be in the original condition with the original packaging and must be returned within 30 days of purchase with an authentic receipt. Shipping charges will not be refunded or credited. Adult Toys, Hair Care, Nail Polish and Make-up will not be refunded, exchanged or credited under any circumstance due to hygienic reasons.
We reserve the right to deduct the shipping costs from returned/exchanged items that had originally qualified for free shipping. Deductions will only take place when the adjusted total is below $60.00.
We understand that sometimes certain products do not agree with your skin type. BeautySense.ca will refund or credit the individual product that caused the Allergic Reaction. All reactions must be reported within the first 48hours of use. BeautySense.ca reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products.
Please note that all instructions, ingredients, opinions and suggestions regarding products on our site have been provided by the manufacturers and/or distributors. If you have any concerns regarding the safety of certain ingredients please contact your doctor or you can contact us for further information.
To request a return:
Please note: you will be responsible for the shipping costs associated with sending your returned product(s) to iBrowz Zone & Nail Bar, unless iBrowz Zone & Nail Bar shipped you a product that was different from the product you ordered on www.ibrowzandnail.ca. We strongly recommend that you obtain tracking information for your package.
iBrowz Zone & Nail Bar reserves the right to request the reasonable opportunity to inspect the product(s) in question once returned. iBrowz Zone & Nail Bar reserves the right to refuse or deny a return request or refund at any time, at our discretion.
Please fill this out and bring for your appointment or we have one available for you in the store at entrance. thank you for your visit.
1. REDUCED THE CAPACITY TO 25% ONLY
2. SCREENING OF STAFF-EVERYDAY
3. PRE-SCREENING FOR EACH CUSTOMER BEFOFE WE PROVIDE SERVICE
4. MASK IS MANDATORY AND WILL BE PROVIDED AT NO COST
5. TEMPERATURE CHECK AND CONSENT FORM NEED TO BE SIGNED.
6. SANITIZATION WITH MEDICAL GRADE DISINFECTANTS
7. STERLIZER -CS20